General Inquiries
Cyberpark C Blok Kat 1 No 146 Bilkent Ankara Turkiye
(+90) 312 426 77 22
info@omega-cro.com.tr
Dispatch & Orders
Please contact our depot team at:
dispatch@omega-cro.com.tr
Import Licence and Custom Clearance
Omega prepares and get import license and perform custom clearance procedures.
Storage of IP
IP's are stored in appropriate and controlled conditions. Omega provide, freezer, refrigerated and ambient conditions.
Purchasing Consumables
We will purchase consumables or equipments which are needed for your clinical trial. Omega acts as an importer of record (IOR) and exporter of record (EOR)
Distribution
IP's and NIMP are distribute in temperature controlled packaging and deliver to all over Türkiye from center of Türkiye in 24 hours.
Destruction
Omega can destruct remained IP's according to the clauses of the Hazardous Waste Regulations in Türkiye.
HELP
Frequently Asked Questions
Omega prides itself on being a pioneer in the realm of clinical trial specific depots within Turkey, having established a legacy of dedicated service in storing clinical trial materials since 2003. Our expertise is not only recognized in the duration of service but also in the caliber of projects undertaken. Notably, Omega stands out as the sole depot that secured the esteemed opportunity to manage and execute a major Ministry of Health initiative aimed at smoking cessation, overseeing the storage and logistical requirements for distributing an enormous quantity of Investigational Medicinal Products (IMPs)—amounting to 340,000 units across a vast network of 227 sites in 81 cities.
In addition, during the COVID-19 pandemic, the storage and delivery/destruction of Coronavac and Turkovac vaccines to sites via the cold chain were carried out by Omega depot.
As an organization committed to excellence, Omega has tailored its offerings to cater comprehensively to both international and local market demands for specialized clinical trial warehousing and distribution services within Turkey’s borders. Our extensive experience encompasses the efficient handling of roughly 60 clinical trials, providing clients with expansive and meticulously organized warehousing, storage, and distribution solutions. The security of your Investigational Medicinal Products is guaranteed; our storage facilities are not only thoroughly validated but also subjected to continual monitoring to ensure they adhere to stringent security standards.
Ensuring compliance with regulatory requirements, our depot underwent a rigorous inspection and received approval from the Turkish Ministry of Health in 2013, aligning with the newly established laws at the time. To maintain the highest levels of quality and compliance, our facilities undergo biannual inspections consistent with the required guidelines. This relentless commitment to quality and regulatory adherence solidifies Omega’s status as a trusted and innovative force in the clinical trial supply sector in Turkey.
Please obtain the designated application form, fill it out with due accuracy, and ensure its prompt submission to the Turkish Medicines and Medical Devices Agency (TİTCK), operating under the umbrella of the Ministry of Health of Türkiye. Rest assured, our commitment includes managing all necessary regulatory proceedings and meticulously preparing the entire spectrum of requisite documents.
Securing an import license typically requires approximately 7 to 14 days following the submission of the application.
Shipments are expedited from our central depot in Ankara, the heart of Turkey, ensuring they arrive at the designated sites within an expedient timeframe, usually just one day.
Our IMP depot is fully equipped with diverse storage conditions to meet specific needs, including ambient, refrigerated, and frozen environments. For shipments, we have the capability to employ temperature log devices, ensuring that integrity and quality are maintained throughout transit.
Under Turkish regulations, for the storage and distribution of Investigational Medicinal Products (IMP), it is mandated to procure a certificate issued by the Ministry of Health, namely from the Turkish Medicines and Medical Devices Agency (TİTCK).
Labeling tasks are well within our capabilities.
In compliance with Turkish Regulations, labeling is meticulously conducted following Good Manufacturing Practice (GMP) guidelines. It is imperative that any depot undertaking the labeling process possesses a GMP certificate. Fortunately, we are partnered with GMP certified vendors, enabling us to ensure all labeling is performed through our fully qualified vendors.
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We are here to help you 5 days a week and respond within 24 hours.