About Omega Depot

Quality Assurance

The quality system behind Omega Depot services: GDP-governed storage and distribution, pharmaceutical track and trace, deviation/CAPA and change control,…

92active procedures
70quality lists
507forms and records
166audit records
GDP systemCold chainİTS processesISO 9001TİTCK inspections

PLT.01

Our quality policy

Our primary goal is to be an organisation that supports sustainable growth, creates value and gives competent professionals pride in their contribution.

We commit to improving process efficiency through data management and digital tools, and to meeting customer expectations with quality products and services.

We work to improve process, product and service quality continually by evaluating risks and opportunities.

Quality management system

The control structure behind every operation

01

Good Distribution Practice

Temperature control, FEFO, traceability and party qualification are managed together for medicinal-product storage and distribution.

02

Pharmaceutical Track and Trace

In-scope medicine movements are linked to İTS records through receipt, dispatch, return and destruction.

03

Quality risk management

Process risks, controls, monitoring actions and owners are identified and documented.

04

Document control

Policies, procedures, lists and forms are governed through controlled-copy, version and effective-date rules.

05

Training and competence

Role-specific GDP, quality, cold-chain and occupational-safety training is planned and recorded.

06

Continual improvement

Internal audit, deviation, CAPA and management-review outputs are used to improve the quality system.

Depot operation

Controlled product flow from receipt to dispatch

  1. 01

    Receipt

    Supplier, document, packaging and temperature-record checks

  2. 02

    Quality check

    Visual inspection, İTS and conformity assessment

  3. 03

    Quarantine

    Physical and system segregation pending disposition

  4. 04

    Storage

    FEFO, location, temperature and stock-status control

  5. 05

    Dispatch

    Vehicle, packaging, logger and delivery records

Controlled products

Additional security and accountability

  • Locked and controlled storage
  • Role-based physical access
  • Complete movement records
  • Responsible-manager oversight
  • Tracking of statutory notifications

CAPA · DÖF

From deviation to effectiveness check

  1. Deviation detectionTemperature, packaging, document or process deviations are recorded.
  2. Root-cause analysisRoot and contributing causes are investigated with an appropriate method.
  3. Corrective actionAction is taken to remove the current nonconformity.
  4. Preventive actionSystem improvements are planned to reduce recurrence risk.
  5. Effectiveness checkResults are monitored and the closure decision is documented.

Controlled documentation

Pharmaceutical warehouse procedure map

PRD.55Receipt, storage, quarantine and inventory control
PRD.56Cold-chain and special-product management
PRD.58Facility cleaning, pest control and repair
PRD.59Recall planning and falsified-product management
PRD.60Equipment calibration and verification
PRD.61Personnel, training, health and hygiene controls
PRD.62Dispatch, packaging and vehicle control
PRD.63Complaints and customer satisfaction
PRD.64Returned-product receipt and assessment
PRD.65Computerised systems and data security
PRD.66Corrective and preventive actions
PRD.67Internal audit
PRD.68Quality risk management
PRD.69Urgent delivery and out-of-hours operation
PRD.71Validation master plan
PRD.72Supply-chain technical and quality agreements
PRD.73Change control
PRD.74Waste management and destruction

Temperature monitoring

Records, alarms, calibration and deviation

Continuous monitoring

Sensor data from storage areas is recorded automatically.

Alarm management

Defined limit events initiate the escalation workflow.

Calibration

Measuring devices are calibrated to schedule; overdue devices are withheld from use.

Deviation management

Product impact is assessed and CAPA is opened when required.

Assurance

Internal and external audit cycle

Internal audit

Planned audits cover storage, temperature, dispatch, controlled products and record management.

External audit

Authority, customer and supplier audit outputs are tracked under control.

Management review

Quality-system performance, risks and improvement actions are evaluated by senior management.

Content is based on Omega’s quality-system compilation derived from PLT.01, PRD.31, PRD.55–74 and related quality lists. Contact the Quality Unit for current controlled copies.

Qualification package

Vendor qualification readiness

These materials may be supplied during qualification after confidentiality, validity and sharing authority are checked.

Exact scope and controlled copies are confirmed against the requester, product and audit agenda.
  1. 01Current licence and certificate index
  2. 02Quality manual/procedure map
  3. 03Training and role-competence approach
  4. 04Deviation, CAPA and change workflow
  5. 05Supplier qualification and audit approach

Quality system

The controls and records behind every process

01

Quality-system governance

The starting point is product and study scope. Client-facing output: Qualification response package.

02

Training and role competence

The starting point is audit or qualification agenda. Client-facing output: Approved document index.

03

Deviation, CAPA and change control

The starting point is expected document list. Client-facing output: Action and ownership list.

04

Supplier and record management

The starting point is target assessment date. Client-facing output: Meeting/close-out record.

Procurement brief

Quality Assurance

Quality assessment goes beyond certificate logos: it examines how procedures, training, deviations, CAPA and change are governed.

Included in scope

  • Quality-system governance
  • Training and role competence
  • Deviation, CAPA and change control
  • Supplier and record management

Outside scope

  • Unsupported certification claims
  • Quality disposition on the customer’s behalf
  • Public release of confidential audit records
01

Inputs we need

  • Product and study scope
  • Audit or qualification agenda
  • Expected document list
  • Target assessment date
02

Records delivered

  • Qualification response package
  • Approved document index
  • Action and ownership list
  • Meeting/close-out record
03

Risks affecting timing

  • Expired evidence
  • Misread certification scope
  • Unclear action ownership

Operating model

From uncertainty to a traceable outcome

Every project follows the same control logic, adapted to product and protocol requirements.

  1. 01

    Validate inputs

    Product and study scope

  2. 02

    Lock the scope

    Audit or qualification agenda

  3. 03

    Execute with control

    Action and ownership list

  4. 04

    Close with records

    Meeting/close-out record

Service-specific FAQ

What to know before scoping

Expired evidence

Evidence is validated during scoping and shared only when publication is authorised.

Misread certification scope

Evidence is validated during scoping and shared only when publication is authorised.

Unclear action ownership

Evidence is validated during scoping and shared only when publication is authorised.

Omega Depot

Plan your next shipment with confidence

Share the product, route and timeline; our team will map a workable operational flow.

Talk to our team