Clinical trial logistics

Distribution

Site-level distribution of investigational products and materials with qualified packaging, temperature monitoring and documented proof of delivery across…

IMPinvestigational product
IVDkits and reagents
MDmedical devices
End-to-endoperating model

Site delivery

Keep every step traceable from order to proof of delivery

01

Order and stock checks

Confirm order source, site, contact, product and quantity. Client-facing output: Dispatch record.

02

Packing and temperature monitoring

Check lot/kit selection, status and expiry. Client-facing output: Packing/logger record.

03

Courier and site coordination

Select configuration for route, season, duration and temperature. Client-facing output: Proof of delivery.

04

Proof of delivery

Apply second check to product, documents, seal and logger. Client-facing output: Exception or excursion file.

Client-anonymized operating experience

The operating scope of past projects

Client names remain private; vaccine studies are shown by name with their own project figures.

15–25 °C · Multi-site programme

Nationwide supply for a smoking-cessation programme

Project scope224 centres · 164,733 participants · 247,435 medicine boxes

The project summary records medicine supply at 15–25 °C across a network involving 400 physicians and 650 assistant healthcare personnel. The box and participant figures belong to this past programme.

For sponsors: Site-level demand, stock units and the delivery calendar should be defined together at the start of scoping.

Distribution service

15–25 °C · Early access

Physician deliveries in an early-access programme

Project scope73 physicians · 900 medicines · 15–25 °C

A separate early-access summary reports that medicines held at ambient temperature were delivered to 73 physicians. Unlike multi-site study distribution, this example centres on a physician-level recipient plan.

For sponsors: Confirm the physician list, product quantity and authorised recipient before finalising dispatch.

Distribution service

2–8 °C · Phase 3

Coronovac Phase 3

Project scope24 sites · 26,180 vaccines · 2–8 °C

The Coronovac Phase 3 summary records a 24-site scope for vaccines with a 2–8 °C temperature profile. This quantity belongs to this Phase 3 study alone and is not combined with the other vaccine projects.

For sponsors: Site allocation and cold-chain requirements should be specified for each study and shipment plan.

Storage service

2–8 °C · Phase 3

Turkovac Phase 3

Project scope8 sites · 1,290 people × 2 administrations · 2,580 vaccines

The Turkovac Phase 3 summary lists 2,580 vaccines for two administrations to 1,290 people across eight sites under a 2–8 °C profile. Participant, administration and product counts are distinct planning inputs.

For sponsors: Calculate product demand from the administration schedule, not the site count alone.

Storage service

2–8 °C · Phase 2b

Rapel Phase 2b

Project scope41 sites · 4,340 vaccines · 2–8 °C

The Rapel Phase 2b summary records 4,340 vaccines across a 41-site study scope under a 2–8 °C profile. The breadth of the site network is a planning variable separate from product quantity.

For sponsors: Prepare site-level demand, delivery windows and recipient contacts separately.

Storage service

Source: past project summaries supplied by Omega. Quantities and times describe only the relevant historical examples, not current capacity or a delivery commitment. The source does not distinguish vaccine doses from vials.

Short answer

What does this service actually solve?

Clinical distribution aligns an approved order with stock status, site, delivery window and temperature configuration through proof of delivery and exception closure.

Procurement brief

Distribution

Distribution focuses on the right product reaching the right site, on time and within defined conditions.

Included in scope

  • Order and stock checks
  • Packing and temperature monitoring
  • Courier and site coordination
  • Proof of delivery
  • Failed-delivery control

Outside scope

  • Accepting product on behalf of sites
  • Delivery to unapproved addresses
  • Product disposition decisions
01

Inputs we need

  • Site and contact list
  • Order or IRT instructions
  • Temperature and delivery window
  • Emergency contacts
02

Records delivered

  • Dispatch record
  • Packing/logger record
  • Proof of delivery
  • Exception or excursion file
03

Risks affecting timing

  • Outdated site details
  • Arrival outside the delivery window
  • Late logger assessment

RACI

Decision and record ownership

Sponsor/CROOrder rule, site master data and product-use decision
Omega DepotInventory check, packing, dispatch record and carrier coordination
CarrierApproved route/condition, delivery attempt and transport evidence
SiteDelivery window, authorised recipient, package check and confirmation

Exception scenarios

Keep control when the plan changes

Site is closed or recipient absent

Protect conditions and escalate redelivery or return.

Logger alarms

Download data, block stock and send an assessment package.

Site address changes after order

Do not redirect until address and recipient are verified.

Operating model

From uncertainty to a traceable outcome

Every project follows the same control logic, adapted to product and protocol requirements.

  1. 01

    Request validation

    Confirm order source, site, contact, product and quantity.

  2. 02

    Inventory gate

    Check lot/kit selection, status and expiry.

  3. 03

    Packing plan

    Select configuration for route, season, duration and temperature.

  4. 04

    Pack-out

    Apply second check to product, documents, seal and logger.

  5. 05

    Transport monitoring

    Track courier, delivery window and contact chain.

  6. 06

    Proof of delivery

    Record recipient, time, package condition and POD.

  7. 07

    Exception closure

    Escalate failed delivery or temperature events while protecting status.

Service-specific FAQ

What to know before scoping

Is urgent or same-day dispatch possible?

Feasibility follows checks of stock, cut-off, route, packing and site acceptance.

Is a logger used every time?

It depends on product risk, qualified packaging, route and sponsor instruction.

What happens after failed delivery?

Secure hold, return or redelivery follows the approved instruction while status is protected.

When is POD shared?

After carrier evidence and delivery details are checked under the agreed reporting schedule.

Who maintains site data?

The sponsor/CRO owns master data; Omega dispatches only against a verified current list.

Omega Depot

Plan your next shipment with confidence

Share the product, route and timeline; our team will map a workable operational flow.

Talk to our team